1.Inform client and family about the anticipated length of time of surgery.
告知病人及家属预计手术时间。
2.The supplier will immediately inform CLIENT about detected defects and take all actions to minimise harms caused by the fault.
如果发现故障，供应商应立即通知客户并采取一切措施将故障造成的损害降到最低限度
3.Inform client and family of date, time, location of surgery, and where to wait.
告知病人及家属手术日期、时间和、位置及等待区。